Shipping policy

Effective Date: 01/01/25
Brand: TGCO
Website: www.tgco.shop

At TGCO, we are committed to delivering your luxury jewelry with care, precision, and elegance.

1. ORDER PROCESSING

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is prepared, you will receive a confirmation email with tracking details.

2. SHIPPING TIMEFRAMES

Estimated delivery times:

Standard Shipping (U.S.): 3–7 business days
Expedited Shipping (U.S.): 1–3 business days

Delivery times may vary depending on location and carrier delays.

3. SHIPPING RATES

Shipping costs are calculated at checkout based on your selected delivery method.

4. ORDER TRACKING

Once shipped, you will receive a tracking number via email to monitor your delivery in real time.

5. LUXURY PACKAGING

All TGCO pieces are carefully packaged to reflect our luxury standards. We take pride in ensuring your order arrives in pristine condition.

6. LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been shipped, TGCO is not responsible for delays, lost, or stolen packages caused by the shipping carrier. If an issue arises, we recommend contacting the carrier directly.
However, we will always do our best to assist you.

7. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details. TGCO is not responsible for orders shipped to incorrect addresses provided at checkout.